It’s not been the year anyone expected, but at Total Event we were determined to use the industry closure as an opportunity to enhance the business and services. Knowing the importance organisers place on delivering successful events with quality stock, we went about using the Covid ‘down time’ to make a difference to our customer’s experience when we all emerge on the other side.
Jake Walden, Director at Total Event explains “We have heavily invested in the key areas that are important to our customers, our stock has been renovated in full to give a quality clean finish, our panels and aluminium are looking like new. We have a new 18T vehicle arriving in Q1 and we have moved to larger premises giving us more space for our new extended furniture range and better access to motorway networks”.
"Not only have we invested in our infrastructure, which is extremely important, but having our own furniture range will now allow us to offer competitive furniture packages to exhibitors”.
Tracy Locke Owner and Managing Director summarised "We place a big emphasis on trust, building long term relationships with event organisers (our customers) and the benefit of working with the same team members who understand all aspects of their event and how these develop over time".